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Support

Get in touch

Questions, a bug, a playlist that missed the scene, or anything about Moody Plus. Please include your iPhone model and iOS version.

Your email address is used only to reply. You can also write to moody@myclaudeapp.com.

What does Moody need?

An iPhone with Apple Intelligence (iPhone 15 Pro or later) on iOS 26 or later, with Apple Intelligence turned on in Settings › Apple Intelligence & Siri. Moody asks for Apple Music access to find, play and keep songs.

Why do songs play for only 30 seconds?

Without an Apple Music subscription, Moody plays Apple Music's 30-second previews. With one, whole songs play.

How do I keep a playlist?

Keeping a playlist in your library needs an Apple Music subscription, with Sync Library turned on in Settings › Apps › Music. Then tap Keep the cut.

What is free, and what is Moody Plus?

Three playlists a day are free. Moody Plus removes the limit for the weekly price shown in the app (US$0.99 a week in the United States), after a three-day free trial for new subscribers, and renews automatically until you cancel.

Subscriptions are managed by Apple: to cancel or ask for a refund, use your Apple Account settings or reportaproblem.apple.com. On a new iPhone, tap PLUS, then Restore Subscription.

Does Moody collect any data?

No. There is no account, no ads and no tracking. Playlists are written on your iPhone, and your history stays there. See the privacy policy.

© 2026 Mykhailo Shapalov